Please read through these FAQ's for info on my terms and conditions.
Do you only ship within the United Kingdom?
I offer free standard shipping within the UK on my original art unless otherwise stated on the product listing.
For international delivery, please email [email protected] and I will let you know the availability and shipping cost prior to purchasing.
Unfortunately, I can no longer ship to EU or Northern Ireland due to GPSR rules.
US shipping will depend on current tariffs.
Request a cancellation within 24 hours of purchase.
How long will my order take to arrive?
I ship all items within 3 to 5 working days from day of purchase. Shipping times will vary depending on carrier and location.
I ensure each artwork is well packaged and protected for transit. I am not responsible for any delays due to the carrier and I can supply proof of postage.
If you would like a faster delivery, charges will apply so please get in touch to request before checkout.
What about customs & import taxes on international orders?
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for any delays that may occur due to customs.
Can I get a refund?
Please contact me if there are any issues on receipt of your order.
You have 14 calendar days from the day after receiving your goods to ship items back to me. I will then issue a refund within 14 days of receiving the goods back.
The buyer is responsible for return postage costs and any loss in value of the item if it is not returned in it's original condition and protective packaging.
Is the original artwork signed?
Yes, I sign all of my original paintings, drawings and prints. Sometimes on the rear of a canvas or painting, sometimes on the front.
Each original is shipped with a signed & dated Certificate of Authenticity.
Why do the colours vary slightly on my painting compared to on my monitor/screen?
Colours may vary slightly due to monitor settings. I have never had any buyers have an issue with this, so please rest assured your painting will look even better in real life!